HOMERTON · HACKNEY · EAST LONDON

Personal IT Help in Hackney & East London

Friendly, reliable computer help — explained in plain English.

Having trouble with your computer, laptop, printer or email? Need help setting up a new device or getting your technology working properly again?

At IT Support & Consulting, I provide friendly, practical IT support for home users across Homerton, Hackney and nearby East London areas.

With more than 35 years of IT experience, I understand how frustrating technical problems can be. My aim is to make technology easier to use, explain things clearly and help you get back to what matters.

Ask about IT support

How I can help

Computer and laptop problems — slow performance, Windows issues, updates and everyday troubleshooting.
Email and Microsoft 365 — Outlook, email configuration and common application problems.
Printers and scanners — setup, connectivity and printing problems.
Wi-Fi and home technology — basic connectivity troubleshooting and connecting devices.
New computer setup — initial configuration, applications and file transfers where practical.
Online safety and security — basic security checks, updates and advice about suspicious emails.
OneDrive and file management — help organising files, using cloud storage and understanding how backups work.
Everyday technology guidance — patient, practical help to build your confidence using your devices.

Straightforward pricing

Remote IT Support — £45

Up to 60 minutes of remote support for suitable software, email, configuration and troubleshooting problems.

Home IT Visit — £75

Up to 60 minutes of face-to-face support in Homerton, Hackney and nearby East London areas, subject to availability.

Need more time? Additional 30-minute periods are £22.50 for remote support or £30 for home visits, but only with your agreement.

Any additional travel charges, equipment, software or third-party costs will be explained before you commit.

A short, free five-minute telephone discussion is available to establish whether I can help and which service is most suitable.

A service built around you

Clear explanations without unnecessary technical jargon.
Experienced, practical troubleshooting.
Transparent pricing agreed before work begins.
Respect for your privacy, devices and personal information.
Advice on what to do next if a problem needs specialist attention.

I will explain the work being carried out and discuss any additional costs with you before proceeding. Although I will always aim to resolve the agreed issue, some problems require further investigation, replacement parts or specialist services.

Remote support or a home visit?

Remote support is often suitable for software, email and configuration problems. A home visit may be better if you need help with physical equipment, cables, printers or setting up devices in your home.

Remote sessions require your permission and a suitable internet connection. Home visits are subject to availability and location.

Book your IT support

Tell me a little about the problem, the device you are using and whether you would prefer remote support or a home visit.

Telephone: 07926 241298

Email: info@itsupportandconsulting.co.uk

Website: itsupportandconsulting.co.uk

I will get back to you to discuss the problem, confirm availability and agree the price before any work begins.

IT Support & Consulting — practical technology help, with a personal touch.

Enquire about a booking